Shipping policy

Thank you for shopping with Micheal Spiro MILOSEVSKI. Specializing in premium consumer electronic goods, our brand adheres to rigorous order fulfillment and cross-border logistics standards. We aim to process every customer order precisely, pack all electronic devices with shockproof and dustproof protective materials, and ensure secure, intact delivery within a standard and predictable shipping window.

1. Order Processing Time

Upon successful receipt of your order confirmation, our team will complete product verification, quality checks and formal packaging procedures within 1-3 business days, excluding weekends and national public holidays. During peak shopping seasons and promotional campaigns, increased order volumes may lead to extended processing cycles. We will issue official email alerts to customers in the event of notable shipping delays.

2. Shipping Rates and Delivery Estimates

Shipping fees applicable to all electronic product orders will be automatically computed and clearly displayed on the checkout page prior to payment submission, ensuring full transparency of all logistics-related expenses.
Estimated delivery times:
Standard Shipping: 15 business days
All listed delivery durations are approximate reference values. Actual parcel arrival schedules may fluctuate due to courier service disruptions, customs clearance procedures, extreme weather events, cross-border logistical restrictions and regional holiday closures.

3. Shipment Confirmation and Order Tracking

Once your electronic goods order is dispatched from our warehouse, you will receive an automated shipment confirmation email that includes exclusive tracking codes and real-time parcel monitoring access.
Tracking status and logistics data will generally be activated and available for online inquiry within 24-48 hours after the shipping carrier completes parcel pickup and system registration.

4. Incorrect Address Liability Clause

Customers are solely responsible for validating the accuracy and full completeness of their delivery address information during the checkout process.
Micheal Spiro MILOSEVSKI disclaims all liability for misdelivered, undeliverable or returned parcels caused by erroneous or incomplete address details provided by buyers. Any shipments returned due to address mismatches will incur additional reshipping charges that must be covered by the customer.

5. Lost and Damaged Parcel Resolution Process

If your parcel is confirmed missing during international transit, please submit a support request to our customer service team within 7 days of your projected delivery date to launch a formal logistics investigation.
If your electronic products arrive with structural damage, functional defects or compromised packaging upon receipt, kindly contact our support team within 48 hours of delivery. Clear photographic evidence of damaged items and original packaging is required for case validation, and we will resolve the issue promptly.

6. Product Usage Guidelines & Customs Shipping Rules

Each consumer electronic device is equipped with official usage and maintenance instructions. Micheal Spiro MILOSEVSKI accepts no responsibility for device malfunctions, damage or performance issues resulting from improper operation, unauthorized modification, incorrect maintenance or customer misuse.
All cross-border electronic shipments may be subject to import duties, customs taxes and inspection fees enforced by destination country authorities. These supplementary fees are the exclusive responsibility of the customer and are not included in product pricing or baseline shipping costs.

7. Contact Information

For any inquiries, feedback or after-sales support regarding this Shipping Policy and your order logistics progress, please connect with our official support team via the details below:
Trade Name: Micheal Spiro MILOSEVSKI
Phone number: +61 7 4021 7737
Email: contact@dealhue.shop
Physical address: 205/1A Targo Road, Beverley Park, NSW 2217, Australia